TERMS & CONDITIONS

By making a holiday booking you accept the following Terms & Conditions: 

 

The Greener Camping Club

In order to comply with countryside planning policy, we operate as a Greener Camping Club members-only campsite. The Club was established by people with a passion for sustainable, eco-friendly camping holidays. When you book your holiday with us, you will be enrolled as a member of the Club. Membership costs just £10 for the calendar year and gives you access to some of the greenest campsites in the UK. It also includes participation in the Club’s ‘Trees for Life’ scheme, whereby a tree is planted for every member we enrol.

Payment

We request a 50% conditionally-refundable deposit when booking a camping pitch. Receipt of the deposit secures your booking. Please note that the deposit includes full payment (£10) for your Greener Camping Club membership. Pitches are held provisionally for up to seven days, after which, if we have not received your deposit, the dates will be released. The balance is required six weeks prior to your arrival date. If we do not receive your balance by this time, we will assume you have cancelled your holiday and release the dates - see below. For short lead-time bookings - ie. those booked less than six weeks before arrival, the full amount will be requested to secure the booking.

  

Cancellation by You

If you cancel your holiday six weeks or more before your arrival date we will refund your deposit less a 20% admin fee and the £10 Greener Camping Club membership fee (which is not refundable). If you cancel your holiday less than six weeks before your arrival date and we are able to re-let your holiday for the dates you have booked, we will refund your deposit and balance, less a 20% admin fee. The Greener Camping Club membership fee is not refundable. In the event that we are unable re-let your dates, no refund will be made. Bookings are not transferable to another family without our prior agreement in writing. If you are concerned about the prospect of cancellation, please take out holiday insurance. Please see further info below.

Cancellation by Us

My Campsite reserves the right to cancel a camping holiday at short notice if we are unable to provide safe camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. My Campsite cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. The Greener Camping Club membership fee is not refundable.

Cancellation in the Event of Covid-19 Infection

What happens if you have to cancel your booking for any of the following reasons:

  • You or a member of your party have a positive Covid-19 test

 

  • You or a member of your party have to self-isolate due to contact with a Covid-19 sufferer

 

  • You or a member of your party develop Covid-19 symptoms and are awaiting test results

 

  • Your area is put into a localised lockdown - that means you will be breaking the law if you travel.

If any of the above apply we will do our best to offer you alternative dates for your holiday. If that is not possible then the ‘Cancellation by You’ clause will apply.

Special Coronavirus Condition

If, as a result Government restrictions on campsites we are forced to cancel your holiday, we make a heartfelt request that rather than a refund, we instead hold your deposit as a credit against a later stay, valid for up to 12 months from your original holiday dates. If you postpone until the followiong year your Greener Camping Club membership will be carried over to the end of that year.

As a small business, we are wholly dependent on your custom for our survival. We realise these are difficult times for all, but your support will help us get through this and continue to make My Campsite a wonderful place to stay.

Children & Adults Safety

There are many opportunities for play and adventure at King's Mill. Our aim is for children to have a truly enriching experience of space and freedom. But there are contingent risks to be aware of. We permit campfires, we have a couple of axes for making kindling and splitting firewood, there is a shallow stream bounding the land, there are horses, sheep and cows in the adjoining fields there are tractors and machinery around. We are also in the process of renovating some outbuildings and continue with the restoration of the Mill. These risks are small and should be self-evident - but if you are not clear, please ask! King's Mill accepts no responsibility for injury incurred on site. Parents are responsible for the supervision of their children on site at all times.

Arrival & Departure Times

Arrival time is between 3pm and 8pm. Please call us if you think you may arrive later so that we can make suitable arrangements.

On departure day, please vacate your camping pitch by 11am.

Cars & Campervans

The speed limit while on King's Mill Camping is 5 mph. If you are staying in the camping  you may take your car down to your pitch. Campervans and caravans are only permitted on certain pitches. If we have had periods of prolonged rain and on arrival or departure days the ground is considered too soft to drive on, please use the wheelbarrows and trolleys to transport your gear. Help will be provided if required. If you are booked to stay on one of the secluded pitches, vehicles may be taken - but again, following prolonged periods of rain we may ask that you leave your vehicle in the yard.

Consideration for Others

This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10.00pm. Acoustic instruments can be played before then, such as guitars, harmonicas, flutes etc. Noisy visitors who disturb other guests will be asked politely to leave, without refund. If you are out for the night and arrive back late, please leave your car in the stable yard.

Recycling & Rubbish

All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie. only items that are not recyclable, can be placed in the landfill bin.

Campfires

Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy. King's Mill accepts no liablity for injury or damage caused by your campfire. By lighting it you accept full responsibility for it. There may be times during extreme dry weather and high levels of combustable grass being present that campfires are not allowed. 

Chemical Toilet Disposal

If you bring a portable toilet and wish to dispose of the contents in our disposal point (CDP), please ensure that the chemical used does not contain formaldehyde, chlorine, bleach or any other corrosive/toxic chemical (blue chemicals). We can supply (at cost) a green chemical that is 100% biodegradable and cesspool friendly.

Day Visitors

Day visitors are only permitted by prior agreement. Fees may apply.

Property Loss

King's Mill cannot be held responsible for any lost or stolen property.

Smokers

If you smoke then please please consider the environment and others. Use common sense and do not smoke around other people and be very careful when disposing of cigarette buts. If you are anyone is seen littering with cigarette buts or any litter for that matter they will be asked to leave immediately without refund. It is totally and utterly unacceptable. 

Dog Policy

Dogs are permitted by prior agreement only. Guide dogs and assistance dogs are acceptable. If you do want to bring a dog feel free to get in touch and we can discuss it with you. If your dog does come to the site then they must be on a lead/under control at all times. 

The Weather

 This campsite can be subjected to harsh weather conditions. Very strong winds and torrential rain can occur at any time of year. You must ensure that your tent is robust and pitched correctly. In somes cases we may ask you to move to another pitch. Please note, we do not provide a refund because the weather has not worked out, or is not to your liking. Extreme weather is covered in ‘Cancellations by Us’.

Additional Terms & Conditions relating to yurt bookings 

 

Gas 

Please use your gas cookers in accordance with the instructions and never leave anything aflame if you are not in attendance.

Breakages & Damage

Should any damage or breakages occur, other than acceptable wear and tear, a charge for repairs or replacement will be made. We reserve the right to charge for excessive cleaning where shower or toilet has been left in an unacceptable condition, through waste, litter, interference in the structures.  Guests will be held responsible for any fire, smoke or general damage, or alteration to the structures caused by negligence.

The woodland and Fort

Our Ancient woodland is protected and the Iron Age fort is a scheduled monument. There is strictly no camping on the Iron Age fort and strictly no metal detecting anywhere at King's Mill. If you wish to explore the woodland and Fort you do so at your own risk. The woodland walk is through the protected ancient woodland. Some areas are out of bounds especially the Mill and leat . Many things can cause injury. Branches fall, people can trip, ankles can be twisted and people fall off rope swings. On top of that woodland plants and mushrooms that should not be touched or eaten can make you very ill. Don't let this dampen your sense of adventure but by booking we accept no liability or responsibility for any injury or accident while in the woodland or while staying at King's Mill Camping. Access to the woodland is strictly by prior agreement only. No entry to the woodland between 9.30 PM  to 9.30 AM. 

Document date: 19th October 2020.